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Case study · Business software

Retail billing, and the numbers behind it

A multi-store electronics retailer in the UAE — point of sale built to run the counter and answer head office.

Client
Confidential
Industry
Multi-store retail
Location
United Arab Emirates
What we did
AI & Digital Transformation

In short

A multi-store electronics retailer in the UAE — point of sale built to run the counter and answer head office. Head office sees how each store and product line is performing without waiting for a consolidation.

What was the problem?

The client could bill at the counter, but could not easily say which stores were performing or which items actually moved. Each store held its own record, and head office assembled the picture by hand.

What did Helmsman build?

A point of sale that handles the counter properly — including offline support, so a dropped connection never stops a sale — and treats every transaction as data. Masters are managed centrally and pushed to each store, so every bill is comparable.

Key capabilities

  • Counter billing
  • Returns & reprints
  • Tax & VAT split
  • Central masters
  • Store-wise sales
  • Item-wise movement
  • Payment-mode analysis
  • Offline support at the counter

What changed for the business?

Head office sees how each store and product line is performing without waiting for a consolidation.