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Citizen Help Desk

A city and township help-desk app, redesigned so residents can reach civic services quickly.

Client
Pitch project
Industry
Civic services
What we did
Mobile app, Product design, UX research, UI design
Built with
Figma

In short

A redesign of a city/township citizen help-desk app: the home screen was rebuilt around the services residents use most, with clearer categories and fewer steps between opening the app and getting help.